Josie Faass Comments On “How To Fix An Assessor’s Office & Not Lose Your Mind Trying”

Josie Faass – Executive Director of Robert Schalkenbach Foundation (RSF) and the Co-Director of the Center for Property Tax Reform (CPTR) – recaps lessons learned from a session at the 2021 International Association of Assessing Officers – How To Fix An Assessor’s Office & Not Lose Your Mind Trying. The Cook County Assessor’s Office has faced intractable problems: how can it update an outdated mainframe system, make its operations more accessible, and restore public trust in a system plagued by historic inequity? The leadership team presents their roadmap of reform based in fairness, ethics, and transparency.

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